Technical assistance and control

Enjoy peace of mind knowing that expert help is just a phone call or email away 24 hours a day, seven days a week, 365 days a year. Our technical support and field service teams are available to help you on- and off-site.
On site technical support
React quickly to pre-empt and resolve problems at your plant with the help of our cost-effective network of Field Service Representatives (FSRs). Our on-site services include unscheduled service visits, scheduled service visits, plant audits, and training services.
Off site technical support
Whether you need support with a process, product, controls or programming, we are equipped to resolve any technical problems. Using the latest tools and technology, our support specialists work with you to minimise disruption and downtime.
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