When crisis management becomes business continuity

Mid-March marked the eleventh anniversary of the start of my career in the waste and resource industry, when I accepted a Head of Communications role at SUEZ recycling and recovery UK, back then known as SITA UK. Amid the intensity brought on by the COVID-19 pandemic on our and other businesses, there hasn’t been much time to reflect on years that have gone by, but the work that I have been doing day-in-day-out for the past few weeks made me think about the very beginning of my career.