Changing your bank details in Coupa

Once logged into the Coupa Supplier Portal (CSP) click on to Business Profile, then Payment Methods:

This will show a list of all your banking details, which legal entity they are linked to and which customers you have shared them with.

If you are adding new bank details here, click on the ‘Add Payment Method’ dropdown and select ‘Bank Transfer’. Here you can add in your new details, then click save.

You’ll be asked which customers you want to share your information with. Select SUEZ Recycling and Recovery UK or ‘Select All’ and Save.

These bank details will then appear on your list of Payment Methods. If you have old bank information on this page that you no longer use, you can use the bin icon to deactivate them, to make sure that no payments are sent to the wrong bank.

Whilst under Business Profile, click on Information Requests. Here, you should find a ‘Supplier Changes (External)’ form from SUEZ Recycling and Recovery UK.

If you cannot see this, please contact [email protected], who can send the form out to you.

When you have received the form, or you have clicked on the form name if you already have it, work your way through the form, it should be full of the information that you have already given us, but it’s a good chance to review it. Underneath the bank details listed (probably your old ones), you’ll have the option to add new ones in.

Fill in the new details as required and submit the form to send the form through to SUEZ. If you have any queries, you can either add a comment to the form or email [email protected], where a member of the team will be able to help.

In summary, to update bank details you’ll need to update them in Coupa in these two locations:

• Business Profile > Payment Methods (Add Payment Method > Bank Transfer)

• Business Profile > Information Requests (Supplier Changes (External) form)